Buy OpenEdit DAM Support

Our promise: OpenEdit DAM software will always be free to use, including all major releases and each and every update.

If you need support for your OpenEdit DAM solution, where better to go than directly to the people who know OpenEdit best? OpenEdit has experienced software consultants on staff trained to provide you with the expertise and knowledge needed to help determine your business and technical needs. OpenEdit Software Consultant's can install and deploy OpenEdit as well as provide development, customization and support services for your business.

When using OpenEdit Software Consultants you can take as much or as little responsibility of your OpenEdit DAM solution as you desire. Hire an OpenEdit Software Consultant to fix a small tweak to your OpenEdit solution or hire us to handle your entire deployment and on-going support.

OpenEdit charges hourly for all service requests.


About OpenEdit Business Analyst and Software Consulting Services

OpenEdit will provide Certified OpenEdit Consultants for your  Business Analyst and Development needs.

OpenEdit Business Analyst:

We will work with you to define and bridge your business processes as it relates to your specific OpenEdit project.

We will create a:

• Technical Task List - Allows us to define the process flow based on information provided to us from you.
• OpenEdit Task List - The methodology we follow when providing Business Analyst Consulting to OpenEdit clients to ensure best business processes.
• Schedule Document - Allows us to properly ensure business requirements for your project have been met.
• Test Script - Based upon the findings of the above documents and used to ensure your business requirements and expectations have been met.

Certified OpenEdit Software Consultants:

To ensure a successful implementation, OpenEdit will assign a dedicated, Certified OpenEdit Software Consultant(s) to work with you regarding any phase of a project. OpenEdit's Software Consultants will do the highest priority features first and will work within your schedule and/or budget. We cannot guarantee that all features will be accomplished within the budget. We do guarantee that we will provide high quality code and service - and the work we do will add business value to your organization.

OpenEdit uses Agile Programming Methods, a system for continuous integration, cross training, flexible feature implementation and guaranteed project success with emphasis on customer satisfaction. By using Agile programming methodologies our approach will provide the most successful implementation with the least amount of risk.

OpenEdit works in a synergistic environment to assure the best possible result. Our experience has shown that the following arrangement supports this approach:
 
Contact Person – We suggest a single point of contact on a project. The role of the contact person is to meet with us and to direct and approve our work. This person should be a stakeholder in the success of the project, have availability to meet with us and be authorized to make decisions on development priorities and budget considerations.